FAQ
Why do I need to prebook my lash appointments every 2-3 weeks?
Guests can book their preferred date and time, but last-minute openings are rare. SOPHAUS is open TUESDAY-THURSDAY. Natural lashes shed 1-6 daily, so booking fills is essential for maintaining fullness. Lash extensions shed with natural lashes or grow with them. Overgrown extensions will be gently replaced. Regular fills enable technicians to attach more extensions to natural lashes.
Why do I need to cleanse my lash extensions?
This is a very important step that will help keep your extensions lasting longer and will reduce the likelihood of developing blepharitis. Using a cleansing product that was created for eyelash extensions is best and highly recommended. Cleanse your lashes everyday with an eyelash cleanser and soft bristle brush. Products are available for purchase.
How do I prepare for my eyelash appointment?
Prior to coming to your appointment, please do not wear any eye makeup, avoid facial oils, and heavy face creams. Your lash technician will have you wash your eyelashes before beginning the service to ensure she is working with a clean base, which allows the extension to bond to the natural lash.
Can I still use a lash curler or wear mascara with lash extensions?
No. A lash curler will destroy the extensions and may cause premature fall out or ruin your own natural lashes. Mascara may also cause premature fall out. If you want a darker lash look, we recommend booking an extended fill.
What is a brow lamination?
Brow Lamination adds length, volume, and a richer color to your eyebrows. This treatment redirects the brow hairs in an upward natural direction. The result can be natural or dramatic, depending how you prefer to style the hairs.
How long does a brow lamination last?
Up to 6-8 weeks.
How long does a lash lift last?
Up to 6-8 weeks.
Can I still book a fill even though my last fill was with another lash artist?
Yes! Please understand that the lash technician has never worked with your lashes before, so it is recommended to book an extended fill to allow the artist to have more time with you. If you cannot book an extended fill don’t worry, we will do our best to fill your lashes in the regular fill time. Not all lash artists have the same proper application process. If we notice your lash health is on the verge of suffering, we will let you know and recommend an option to help them.
Why can I not get the longest length of lash extensions?
We value each clients lash health. We would never put a longer length or weight of extensions that a guests natural lashes cannot handle. Your lash health is a priority. In order to continue getting eyelash extensions, your natural lashes need to stay healthy.
What is a lash lift?
This treatment provides gorgeous lifted lashes without the use of lash extensions or a lash curler! Results give a longer, fuller and lifted appearance that last up to 6-8 weeks.